Water Damage >> If Water Pipe Breaks

PREVENTING OR THAWING FROZEN WATER PIPES Frozen water pipes aren't life threatening, however frozen or broken water pipes do cause damage to homes each winter. If pipes in the walls aren't properly insulated, they can freeze and rupture. (An 1/8-inch crack in a pipe can release up to 250 gallons of water a day, soaking floors, rugs, If Water Pipe Breaks and furniture.) 

To prevent the mess and aggravation frozen pipes cause, protect your home or apartment by following the simple steps below.Before Cold Weather Locate and insulate pipes most susceptible to freezing, If Water Pipe Breaks typically those near outer walls, in crawl spaces or in the attic. Use insulation made especially for this purpose. Wrap pipes with heat tape (UL-approved).

Seal any leaks that allow cold air inside where pipes are located.Disconnect garden hoses and shut off If Water Pipe Breaks and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.When It's Cold Let hot and cold water trickle at night from a faucet on an outside wall.

Open cabinet doors to allow more heat to get to uninsulated pipes under a sink or appliance near an outer wall. Make sure heat is left on If Water Pipe Breaks and set no lower than 55 degrees F.If you plan to be away: (1) Have someone check your house daily to make sure the heat is still on to prevent freezing, or (2) drain and shut off the water system (except indoor sprinkler systems).

If Pipes Freeze Make sure you and your family know how to shut off the water, in case pipes burst. Stopping the flow of water can minimize the damage to your home. Call a plumber, and contact your insurance agent. Never try to thaw a pipe with an open flame If Water Pipe Breaks or torch.Always be careful of the potential for electric shock in and around standing water.

Do you have questions concerning water pressure, discolored water or unusually high or low water bills? Below are answers to frequently asked questions related to water If Water Pipe Breaks and sewer situations. If you don't see your area of interest, or would like additional information, please let us know.Concerns About Your Water Service?

No WaterDiscolored WaterTaste or If Water Pipe Breaks Odor ProblemUnusually High/Low Water BillConcerns about water pressureWater leaksFrozen Water PipesAir in my water pipes Concerns About Your Sewer Service?Sewer backupSeptic odorsUnusually high/low sewer bill No Water

The most common reason for being without water is due to a water main break or you could have frozen pipes. However, anytime you are without water and don't know why, If Water Pipe Breaks please contact the Town office during the day at (540) 347-1101. For after hours emergencies, call (540) 347-1100.

If you live in an apartment or condominium complex, the problem may be with the water system in the building. If so, If Water Pipe Breaks the owner or manager is responsible. You will need to contact them directly.Are you aware if any of your neighbors are experiencing the same problem?Click here to check on the status of working water main break emergencies.

Discolored Water Discolored water is safe to drink, but is objectionable because it discolors laundry and affects the flavor of some beverages (such as tea and coffee). Usually, If Water Pipe Breaks problems with discolored water are caused by some sort of disturbance in the water distribution system, either in the home or in the street water main.

If you experience rusty or discolored water, If Water Pipe Breaks try to avoid using any water until the water emergency has been resolved. That way you limit the amount of sediment you pull inside your plumbing system. Postpone doing laundry until after the problem clears up. Once water service has been restored, 

SLOWLY open the COLD water taps in your home for a few minutes until all of the sediment If Water Pipe Breaks and air have been removed.If you have already done laundry and it is stained, do not dry it. The water superintendent has available a product that may remove the stains. When you experience rusty water, please contact the Public Works / Utilities Department at 347-1858. 

Have the following information ready when you call:When did you first notice the problem (time of day)?Is the problem with both the hot and cold water?Are you aware if any of your neighbors are experiencing the same problem?Are you aware of any construction If Water Pipe Breaks or emergency repair work occurring in your area?Taste or Odor Problem

It is often difficult to isolate the cause of taste or odor problems. If you experience objectionable tastes or odors, If Water Pipe Breaks please contact the water plant at 347-1103. The water plant laboratory may want to come out and collect a sample. To assist us in our quality assurance efforts, please be ready to answer the following questions.

When did you first notice the problem (time of day)? Is the problem with both the hot and cold water? Have you installed a new water heater recently (within the past year)? Was the house If Water Pipe Breaks vacant for a long period of time prior to the taste or odor problems? Water Pressure Concerns High Pressure- Higher than normal pressure is usually caused by one of the following two factors. 

No Thermal Expansion Tank: The thermal expansion tank is normally located near the hot water heater. An expansion tank is used as a safety device to allow for expansion and contraction of water as it heats and cools in the water heater. As with any fluid, If Water Pipe Breaks the water expands to a greater volume as it heats. 

A good example of this is a lid on a pot rising off If Water Pipe Breaks as water in the pot reaches the boiling point. (Water does not have to boil to expand.). The expansion tank absorbs the expansion of the heated water molecules by using a bladder (or balloon) filled with air.

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