Sewage Cleanup >> How Could A Sewage Backup Affect Me

Important Answers to Your Questions From Fairfax County’s Waste water Management Program Q How could a sewage backup affect me? Sewer backups result from a blockage in the county’s sanitary sewer line or How Could A Sewage Backup Affect Me the private sewer line that connects your home to the county system. If a blockage occurs,waste water may enter your home through floor drains,showers or toilets in the basement.

What causes sewage backups? Accumulation of fats, oil and grease and root intrusion in both private and public sewer lines are major reasons for backups. Also, How Could A Sewage Backup Affect Me flushing items down the toilet that are too large for sewer lines to handle – such as toys and sanitary napkins – can cause backups. Another cause of blockages within the county’s system is vandalism.

Leaves, sticks, rocks, bricks, clothing, How Could A Sewage Backup Affect Me toys and trash have been found insanitary sewer manholes. What can I do to help?Call the Waste water Collection Division (703-323-1211, TTY 711) immediately if you notice any vandalism of sewer lines or manholes. This way, the debris can be removed before it causes a backup.

Who is responsible if the blockage occurs in a county sewer system? If the blockage occurs in a county sewer line, How Could A Sewage Backup Affect Me the Waste water Collection Division will take corrective action.You may be reimbursed for any damage to private property, except in the case of vandalism to the county sanitary sewer system. Fairfax County’s Risk Management Division (703-324-3040, TTY 711) handles all claims for reimbursement for damaged property.

Will my insurance cover any damage resulting from sewage backups?In the majority of cases, a special rider is needed to your homeowner’s or How Could A Sewage Backup Affect Me renter’s insurance policy to cover damages related to sewage backups or water damage. This optional coverage is available from your insurance provider.

However,you must usually request it, How Could A Sewage Backup Affect Me as it is not automatically included in most policies.Fairfax County’s Waste water Management Program Emergency crews from the county are on call 24 hours a day to assist you. In an emergency such as a waste water line backup contact the Waste water Collection Division: Emergency 703-323-1211TTY 711 Non-Emergency 703-250-2003 Fax 703-250-7632

Avoid putting cooking oils and grease down your garbage disposal or any household drain. Not only could it accumulate in county lines, but also it could build up in your own lines, How Could A Sewage Backup Affect Me eventually requiring the services of a plumber.Do not flush disposable diapers or sanitary napkins down the toilet even if the labels indicate that you can do so.

Besides stopping your sewer lines, How Could A Sewage Backup Affect Me these items could damage your plumbing system.What should I do if sewage begins to back up into my home?Call the Waste water Collection Division’s 24-hour Trouble Response Center at 703-323-1211, TTY 711. Our staff will inspect the county’s sewer line.

If the problem is in the county’s sewer line, How Could A Sewage Backup Affect Me the county will take corrective action. A quick check with nearby neighbors will help you determine if the blockage is widespread or limited to just your home. What does the county do to prevent sewage backups?

Fairfax County’s Waste water Collection Division is responsible for operating and maintaining more than 3,300 miles of sanitary sewer, How Could A Sewage Backup Affect Me 65 pumping stations, and59 flow meters. Our staff regularly clean the county’s sewer lines to remove blockages caused by tree roots and greases – the two major causes of sewer backups.

Who should I call to report a sewage backup? Who is responsible if the blockage is located in a customer’s service line? Property owners are responsible for maintaining the private sewer line that extends from their property to the county sewer system, How Could A Sewage Backup Affect Me including the connection to the sewer.Therefore, property owners are responsible for any damages resulting from blockages in the private sewer line.

Dealing With Sewer Backups Contact Us First If you have a back-up in your sanitary sewer system, How Could A Sewage Backup Affect Me contact the City of Decatur Street and Sewers Section by calling (217) 875-4820, Monday through Friday, 7:30 a.m. to 4:00 p.m. For after hours emergencies phone (217) 424-2711.A crew will respond to check the City's main sewer lines.

If a line is found to be blocked, the crew will purge the line to get it open. If your back-up does not recede after the City line is found to be open or after it is purged, How Could A Sewage Backup Affect Me you should call a professional plumber to have your home's service line cleared. The City can not recommend plumbers for this service, but many can be found in the local telephone directory yellow pages.

During periods of heavy rainfall it may be possible for main sewer lines to become surcharged. This means there is so much inflow into the sewer system it will not take any more into the line. If this happens, How Could A Sewage Backup Affect Me there is no maintenance function that can help at that time. You must wait for the heavy inflow to subside so the lines will once again handle a normal flow.

After City crews have inspected the main sewer lines, we will inform the address reporting the back-up as to our findings by telephone, How Could A Sewage Backup Affect Me knocking on the residence door, or by leaving a door hanger. Please be sure to leave an accurate address and telephone number when reporting a backup.

Proceed With Cleanup Promptly Use caution when conducting the clean up. Use rubber gloves and rubber boots that can be cleaned or How Could A Sewage Backup Affect Me discarded after use. You will be dealing with sewage and there are health considerations to take into account. You may want to consider having a professional cleaning service do the work for you.

Use caution when using any electrical appliance in a wet environment. DO NOT attempt to shut off electricity if the breaker box is wet or How Could A Sewage Backup Affect Me near any water. DO NOT use outlets that may have become wet or are near any water. Remove standing water. Heavy duty wet vacuums work well for this and may be obtained from local rental stores to assist in clean-up. Air out the room.

Drying wet areas is helped by encouraging air circulation by opening windows and using fans.Clean carpets. Damage can be minimized by thorough carpet cleaning. Professional services can be contracted or How Could A Sewage Backup Affect Me cleaning equipment can be rented. NOTE: Insurance liability restrictions prevent City crews from assisting in the clean-up of private residences and furnishings.

Insurance Claims The city can not be held responsible when improper items are put in the sewer or How Could A Sewage Backup Affect Me when heavy rainfalls surcharge the lines. We can not control these events. You may want to check with your private insurance carrier to determine if you have coverage through your homeowners insurance.

Most homeowners insurance does not automatically include this coverage.Preventing Future Backups Sewer blockages generally occur due to root infiltration or How Could A Sewage Backup Affect Me improper items entering the sewer line. The City conducts an aggressive program for removing root infiltration in the City's sewer system.Sanitary sewers are designed to handle human waste.

The City is not responsible for foreign items entering the system. Examples of items that can cause sewer back-ups if they enter the system include:Grease, How Could A Sewage Backup Affect Me Clothing, Diapers, Children's Toys, Feminine Napkins, Other Man-made Items

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